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Customer Survey

Thank you for giving Mountain Moving & Storage an opportunity to make you a customer for life. Please take a moment to complete this brief survey about your recent moving experience.


First Name *

Last Name *

Email *


Move Date *

Company Name

Street Address


State / Province / Region

Postal / Zip Code

Country / Region

Customer Care

Mountain Moving & Storage strives to earn customers for life. How well do you feel the following describe our company and employees?





Do you agree with the following statement: I feel that I received a good value for the price I paid for Mountain Moving & Storage Tacoma Services.

Overall Evaluation

How would you evaluate Mountain Moving & Storage:


Sales Team

Moving Crew

Pre-Move Evaluation

How strongly do you agree with the following statements regarding your pre-move planning?

When I first contacted Mountain Moving & Storage, I was able to reach a salesperson quickly.

Subsequent calls and emails to my salesperson or move coordinator received prompt response.

I received a good explanation of the booking process, paperwork and potential charges.

With all available information, I received a reasonably accurate estimate.

My questions and concerns were addressed appropriately and promptly.

Comments about your pre-move:

Moving Day Evaluation

How strongly do you agree with the following statements about the day(s) of your move?

The crew listened to instructions.

Crew members worked efficiently.

Crew members were professional.

The crew was careful with my belongings and my home.

The crew made me feel at ease.

Did the crew arrive on time?

Comments about your move:

Real Estate Agent Evaluation (optional)

Working with the real estate community provides great value to Mountain Moving & Storage. If you worked with a real estate agent, would you mind telling us who?

Agents Name, Agency Name, and Location

Did the agent recommend us?
 Yes No

Final Thoughts

Are you willing to be a reference and speak with someone who is considering hiring Mountain Moving & Storage?

 Yes No

Would you allow us to quote your feedback on our website or other marketing materials?

 Yes No

Please select a star-rating based on your experience: