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Mountain Moving & Storage

9413 47th Ave. SW , Building 14, Suite A
Lakewood, WA, 98499

(253) 581-2414 (weekdays)
(800) 249-2414 (toll free)
(253) 566-0755 (weekends or emergencies)

Ed Tuohy, Owner

cheryl@mountainmoving.com

Mountain Moving & Storage

4.6

Based on 79 reviews

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Tenley J.

20:28 01 Aug 20

These guys were amazing! The estimator called me back immediately, quoted a fair price and sent two great guys to move my mom. It was a long day and there wasn’t moment that they didn’t treat my mom with kindness and respect even when she had them move... one item three times! Efficient, prepared, energetic and professional. Could not have asked for more.read more

Tasha H.

03:25 13 Jul 20

ron S.

19:54 11 Jun 20

Movers were on time got everything moved even when my girl kept on changing her mind I hope to get the same movers

Elaine M.

01:58 06 Jun 20

My husband and I would like to thank Ed and his crew for the wonderful job they did moving our 10x10 shed today. We feel it was a very good price for the service. Though it was a lot of hard work they put in and maneuvering around they had to do, they... maintained great attitudes and were friendly. They work very well together. We also want to thank Doug for his timely responses to us through e-mail. We will definitely recommend Mountain Moving and Storage to others who may need a building moved or moving in general. We are sure your quality of service would be the same. Thank youRichard and Elaine Maceread more

Charles P.

02:40 02 Mar 20

They came and packed all our furniture for our move. When it was delivered to our new house they placed the furniture we we wanted it and reassembled the beds. Much to my surprise nothing was broken or even marred. Good job.

Lana P.

08:49 01 Mar 20

The crew was very efficient & fast! They were also friendly, but professional. I would recommend them! They cleared out a lot!

T D.

18:10 31 Jan 20

I've used MMS for several moves. They are great. No complaints whatsoever. The latest move January 2020 went as smooth as ever. Both moving men were respectful to us and my mom's belongings, considerate, friendly, and most importantly, efficient. You... won't be sorry if you choose them as your mover.read more

Lisa S.

12:20 06 Jan 20

They delivered a dozen large heavy boxes to the wrong place. I had to hire a uhaul van and move them myself to the correct address. They refused to reimburse me for that. I was very unhappy after just paying them a large amount of money to do the job... correctly!! I DO NOT RECOMMEND THEM.read more

Stephen A.

18:11 17 Dec 19

The gentleman I talked to on the phone to arrange a move didn't seem to have a good handle on what was going on. Had to call 4 times to check on my delivery because he wasn't sure where his crew was or when they had an opening. The moving crew was... phenomenal. They unloaded my entire 26' truck (due to an injury I had) in only an hour. No broken items and they were more than willing to be gentle with the more delicate items and even moved things into the rooms I asked for to ease the hassle of doing it myself. Great job guys I'm impressed.read more

Alyssa R.

03:28 09 Dec 19

Doug was a pleasure to work with scheduling our move and we couldn’t be happier with how quickly and smoothly everything went. The team was kind, punctual, laid down mats/plastic to keep floors and carpets clean, and moved/unloaded our things both safely... and speedily. We highly recommend - thank you!read more

Lee H.

02:27 22 Nov 19

They were great and so helpful. Hard workers and concerned about my "stuff" and took really good care of everything.

David U.

03:20 09 Oct 19

Great experiences with Mtn Moving. I have used them twice - once when they were assigned to my military move from WA to HI, and a second time when I chose them for a move from one point in Tacoma to another.I can't comment on pricing for the first... move (paid for by military), but the second move's pricing was very fair. James (estimator) arrived as scheduled, provided a written estimate and tentatively scheduled a moving day. A 'what-to-expect on moving day' PDF was provided. He offered to provide boxes and packing materials, if needed.Movers (Todd, Tua, Fah) arrived on time on moving day. Walked thru, discussed basic plan and they got to work. Watched the guys move all items and they used standard equipment (carpeted dollies, pads, tie downs, etc). Everything was handled carefully and nothing was thrown or dropped. Load up time was less than estimated and very smooth. Unloading at the new house took even less time. All in all, an excellent experience. Simply put, the service provided was the service promised. I think prepping for moving day is 80-90% of what makes things go smoothly. We had everything boxed up, labeled, and staged by the doors of each room on moving day. Clothes taken out of closets and dressers and boxed up. Read thru the "what-to-expect" PDF and transported prohibited items ourselves before moving day (open chemical containers, alcohol, high value items). Everything you leave for the movers on moving day to deal with adds TIME. That, in turn, will increase your final cost, or torpedoes the whole move because of some showstopper.read more

Hannah G.

22:47 01 Oct 19

We had a wonderful experience with Mountain Moving! The initial consult was informative and easy. The day of move was smooth- they arrived timely and moved quickly, making sure everything was taken care of. We had them pack some things also and... everything was packed with care. I felt their pricing was fair and I would definitely hire them again for any future moves.read more

William B.

23:28 28 Sep 19

Thanks to Mountain Moving & Storage for the worst moving experience of my life. 10/10 would not recommend. Not only were they 8 hours late because they forgot to put me on the schedule, every single individual that I dealt with were unprofessional except... for the actual people who moved my stuff. I got a lot of “it’s not my fault” and “well, do you want us to move you or not”. At no time did anybody call me to let me know when to expect the movers. The “management”, and I use that term loosely, couldn’t handle the conversation because I was a little annoyed and she stated that she had never been talked to that way. At no point did I become irrational. I didn’t curse but I was annoyed. She couldn’t handle that. She should not be in management if she can’t deal with customers. Then I spoke to her boss and not sure if he was a manager or the owner. Either way he was at least able to carry a conversation without getting his feelings hurt. He said “I don’t know what else to do besides say I’m sorry”. That was pretty weak attempt to make things right. At no point did anybody ask me what they could do to make things right. No discount was offered and once the movers did finally finish nobody called to follow up. I’m beyond amazed of the total disregard for my inconvenience that was their mistake. If you are in the Washington State area I urge you to never use this company. I will put this review on every single social media platform that I can. The company and the level of service and professionalism was straight trash.read more

Sandra B.

22:57 19 Aug 19

***Update from previous review: I called on 29 July to discuss the issue further, as per the response below from the company. As of 19 August I am still awaiting a return phone call.*** Terrible experience from start to finish. I did a local move... (4.5 miles away.) I've moved many times in the last 23 years. I needed movers for furniture only and wanted to hire professionals so it was done well and efficiently. Estimate seemed high at $1700, but they charge hourly for local moves so if they move quicker than that you pay less. Which would be great if you have a motivated and efficient crew. Because the estimate was so high we moved a lot of the furniture ourselves the day prior and left only 2 sofas, a loveseat, a recliner, 3 queen beds, a king bed, 5 dressers (no drawers), kitchen table (no chairs), server, and 3 shelve units for the moving company. Upon arrival the lead mover even commented that I hardly had anything to move. After being at my house for one hour which included their walk-thru and putting down carpet protection, they took a 25-minute break (from 1015-1040.) **Reminder that I'm paying by the hour and yes, I understand that 2 15-minute breaks are mandated and necessary.** They then told me that they might have to make two trips because the truck they were supposed to have, which is bigger, was broken down. I reminded him that I'm being charged hourly and he said "well, they would go real fast." When I said that still wasn't right he said that "maybe they could fit it all in one trip." They did fit it all in the truck, but then the truck wouldn't start. While the truck was broke down in my old driveway with all my furniture on board, my son and his friend helped them try to jump start it with their own cars. During this time I called and talked with the manager who told me that "well, they are taking their lunch break right now anyway." When pressed further he said, "You won't be charged for the time the truck is broken down. That is what you wanted to hear, right?" Ok, great. Of course that is what I wanted to make sure of. After a 2-hour "break" and finally getting the truck running and to the new house, and after losing some bed support beams and leaving the cord for my sleep number bed at the old house, they still charged me $1666 for moving despite the amount of furniture being far less than what was estimated, despite losing items in 4.5 miles, and despite the delays and inconveniences. I've had an entire house moved more efficiently than that several times. If you want to be over-charged and have poor customer service with questionable vehicle preventive maintenance, choose this company.read more

Max P.

15:40 10 Aug 19

esau F.

09:00 10 Aug 19

John M.

16:33 09 Aug 19

My wife and I scheduled these guys to help us with our local move. We have used several local companies in the past and have never been happy with the result, hence why we kept trying someone new. These guys are my goto recommendation if you need... assistance moving. I called and reserved a team of 4 and two trucks about a week before our move. They let me know the price estimate and gave us the estimate time they would be there. They called to confirm the day prior and called the morning of to let us know they were on their way. The guys that showed up (Mark, Gabriel, Robert, Jesse) were polite and professional and knew what they were doing. We showed them what needed to go and they quickly got to work. They treated our stuff just like it was there own. They worked quickly and efficiently. Moving is always stressful, these guys made at least this part of it easy. Instead of shopping around for who may be the cheapest, save your self the hassle and call these guys to take care of your stuff.read more

Derrick

23:30 05 Aug 19

Edgar S.

04:21 29 Jul 19

SoCalKel

03:11 05 Jul 19

Good food, not the best but not bad. Didn't like that they use enchilada sauce on the wet burritos but great service and margarita. I'd go back.

Sarah Jane M.

05:57 04 Jul 19

Tina B.

15:46 10 May 19

bryce H.

20:24 24 Mar 19

Devon D.

23:36 12 Mar 19

Was worried about having someone else pack my stuff because I have heard horror stories about HHG Todd and his crew were very good with our stuff and wrapped everything good and in a timely manner.

Pamela Y.

21:25 08 Mar 19

dalin K.

21:30 01 Feb 19

Mountain Moving did a amazing job. They were there on time and working extremely hard to finish in a timely matter. Dalin

Brian F.

23:41 19 Dec 18

Amanda P.

20:10 15 Dec 18

Charles E.

10:06 21 Sep 18

Pat L.

16:55 04 Sep 18

Todd and his crew did a fantastic job for us. They were on time, moved quickly, and were super careful in our new home. I definitely recommend Mountain Moving and Storage. They are the best. Thank you guys. Pat, Susan and Frankie.

Shannon

14:59 31 Aug 18

Skip K.

17:56 21 Aug 18

Everyone from Mountain Moving was a polite professional .They always showed up on time all with smiles on their faces and great attitudes. We used them before and we'll use them again .

C Denise T.

05:51 30 Jul 18

Shawn and Lamar did an outstanding job delivering and setting up my household goods. I would definitely recommend Mountain Moving company if all their employees work as well as these two gentlemen.

Chiara Diane M.

19:32 12 Jul 18

Moving can be a nightmare but in our case the service we received from Mountain Moving was top notch! Beginning with the expert and personal assessment and attention from their front man, James Bender, to the timeliness and efficiency of the three men... who moved us (Germaine, Dante and Joe) we were moved with courtesy and without issue to our new place. My highest recommendation goes to Mountain Moving and their crew! Thanks a million. Chiara & Tom Montanteread more

Joyce L.

16:16 13 Jun 18

I used Mountain Moving during a remodel for moving my belongings out, storing them and then moving them back in. They are very professional, friendly, and on time. I highly recommend them.

Jake L.

17:33 21 May 18

Alright

patricia J.

18:05 19 May 18

Jesus and Tua did a great job with our move. They took great pains to make sure everything went well. I would definitely recommend this company and Jesus and Tua to others.

Mark S.

00:21 10 Apr 18

The largest of the Stevens Worldwide Van Lines agents in the NW area. Staff is very helpful to all drivers not just Stevens drivers.No public scales at this location.

Betsy B.

19:32 23 Mar 18

Jesus was professional, easy to work with, and efficient.

Martha J.

04:24 22 Mar 18

Max T.

14:57 18 Mar 18

Nancy B.

00:21 09 Mar 18

Jesus and Jeremy were very professional and caring with the delivery of a VERY heavy upright family piano. This is the 4th time we have used Mountain Movers and will continue to use in the future.Thanks again for your trusted help.Regards,Bob and... Nancy BrakkeUPread more

John B.

00:22 01 Mar 18

Without a doubt, having moved 6 times in the last 24 years, this was the best experience we've ever had. The Mountain Moving crew that gets the credit for our superb experience. Headed by Jesus, the crew included Gabe, Robert, Jeremy and Austin. Each... member of the crew treated our furniture and items as if they were theirs. I commend them for their professional attitude, energy, and thorough work! THEY ARE THE BEST and Mountain Moving & Storage should be very proud to have these men representing them. KUDOS!!!.read more

Cassie C.

15:00 22 Feb 18

We just wrapped up the first part of our military move, and Mountain Moving did a fantastic job! We have completed several moves over the last 5 years, and they have been the best company we've dealt with, no competition. Max and Dontae arrived on time... for the first day and got straight to work, packing up over half of our stuff (we have a lot of junk) in one day. The next day, they had an additional 2 people to help (Will and Gabe) and they completed everything by 2pm. Less than 2 days to pack up a 4 bedroom, 2-story home! They were friendly, professional, and efficient, and we would recommend them to all of friends as they prepare for their next PCS.read more

Carleen G.

20:28 08 Feb 18

I just did a short move from a two story to a one story on thesame street. Not a long haul but still a lot of work.Jesus and Tim were my packers and movers. At80 years of age with some health issues, for me this was a difficult move. They made it... much easier. They were fast, helpful and very courteous. They definitely deserve a 5 starrating.read more

jivebretv

03:23 22 Jan 18

Excellent customer service! Gabe, Ed, Dontae, and Austin helped us move in January 2018 and everything went smooth. These guys were friendly, trustworthy, and worked at a fast pace. I’d highly recommend them. - Bret from Gig Harbor

Robert S.

00:32 30 Dec 17

16:51 06 Dec 17

The crew invested the extra moments into explaining up front the unloading process and paperwork. They took great care in avoiding damage and applied floor protection over the carpet and wood flooring. David, Will, Jermey, and Issac were the most caring... and professional moving crew we have ever had over 30 years and 10 moves. Thanks guys!!read more

Christine G.

01:50 30 Nov 17

We recently had Mountain Moving pack for us and had the BEST experience. They were incredibly professional, quick, and considerate. They treated all our items with care and even caught things we shouldn’t be packing (car keys!!) I recommend this company... for any and all your moving needs!read more

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