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Mountain Moving & Storage BBB Business Review

Tacoma Movers

When you’re making a move in or out of Tacoma, Washington, you want local movers who know the area and the industry well. In fact, our founder, Ed Tuohy, has been learning about the moving and storage industry since he was in high school and has even passed along his knowledge and expertise to his son, Patrick.

Since 1996, Ed has used his breadth of knowledge in the industry to better serve his community, and build and grow a family owned and operated business into one of Tacoma’s top-rated moving and storage companies.

“We have used several local companies in the past and have never been happy with the result, hence why we kept trying someone new. Mountain Moving & Storage are my go-to recommendation…”
– John M.

For over 20 years, we’ve been dedicated to performing a variety of moving and storage services such as:

Local Moving Services

Our local moving services are available to residential and commercial clients. Since 1996, we’ve seen thousands of moves. Each one is afforded the same value-added customer care and high-quality services.

We take our jobs seriously to ensure the entire moving process goes according to plan. Even if you have a last minute change, we’re always willing to work with you.

Whether you’re looking to move to or from Tacoma and the surrounding communities, Mountain Moving & Storage has your back.

As full-service local movers, Mountain Moving & Storage offers:

Long-Distance Moving Services

Mountain Moving and Storage can offer you the local moving help you need with over 400 agents nationwide.

Since 1996, Mountain Moving & Storage has been providing moving services for residents and businesses throughout the Tacoma-Seattle area.

Office Moving Services

For any office, business or industrial move, we know one of the biggest concerns business owners have when relocating their office is the threat of potential downtime. Our trained commercial movers will transport your office assets quickly and safely all while ensuring no damage occurs to your office items or building

International Moving Services

We are an international mover dedicated to providing residents in the Tacoma area with exceptional international moving services, and a worldwide network of over 900 agents.

We believe it is our duty to invest in the people and technology that make international relocations successful.

Military Relocation

As a military moving specialist, we can help with your relocation anywhere in Washington, out of state or even overseas. We have moving experience relocating from service members from Fort Lewis, Naval Base Kitsap and much more.

Specialty Moving Services

With our extensive experience in specialty moves, we understand that no move is the same. Let us handle the logistics of the move, especially moving your larger, more delicate items including pianoes, gun safes, antiques, chinaware, photography and artwork.

Warehouse Storage Solutions

If you’re moving into a new home and need to set some items aside in storage, you’ll want this to be a quick and easy fix so you can soon relax in your new home. Whether you’re moving and you need to set some items aside during your relocation, cleaning or redecorating your home, Mountain Moving & Storage can provide you with the storage solutions to suit your needs.

Packing and Unpacking Services

Often the most procrastinated task, packing and unpacking can be a time-consuming effort for most people. Fortunately for you, we have all sorts of solutions ranging from labor-only packing services to extra packing supplies!

Don’t forget to ask your moving representative during your initial quote consultation.

Don’t just throw your things in a box and call it good, let us lend you a hand.

We understand each item needs a specific amount of care, so we’ll be sure to wrap and cover your possessions safely and pack them securely in each box, taking care to pack heavier items on the bottom. Without a scratch, we’ll transport your items on our trucks and load them into your new home. We’ll even unpack and place your things where you’d like!

If you need furniture or equipment assembly and disassembly services, don’t forget to mention this during your consultation.

Quote Options: In-Home & Video Surveys

Since 1996, we’ve developed a reputation among our community as a quick, reliable and affordable moving and storage company. Our process is simple. Once you contact one of our moving agents, you have the option to choose how you would like to receive your quote:

In-Home Survey

An in-home quote is the traditional method. A surveyor comes to you and begins to assess what needs to be moved and what additional services are needed for the project.

They will then return to their office and create a quote which they will email to you within a few business days.

Video Survey

Our video survey option gives the customer and surveyor the ability to perform the quote via cell phone, tablet or laptop.

For moving clients, this provides an extra level of fast and flexible service on nights or weekends.

Affordable Moving & Storage Services!

We pride ourselves on serving the communities in which we live. We are also honored that we are trusted by our neighbors to help facilitate their moving and storage needs.

We work hard for that trust by providing local moving services, including but not limited to, places such as Bellevue, Gig Harbor, Olympia, Puyallup and many more.

For more information on the local moving services Mountain Moving & Storage can provide to you, fill out our free quote form or call us at (800) 249-2414.

Local Events and Charities sponsored by Mountain Moving and Storage:

  • Mary Bridge Children's Hospital Health Center logo
  • Rotary Club
  • Tacoma Opera
  • The First Tee Logo
  • Move For Hunger
  • Propeller Club

Why Choose Us?

  • Free on-site estimates available
  • Same-day service available
  • Disassembly and reassembly of furniture
  • Proper protection for furniture and home
  • Family owned and operated

Sandra Barr
22:57 19 Aug 19
***Update from previous review: I called on 29 July to discuss the issue further, as per the response below from the company. As of 19 August I am still awaiting a return phone call.*** Terrible experience from start to finish. I did a local move (4.5 miles away.) I've moved many times in the last 23 years. I needed movers for furniture only and wanted to hire professionals so it was done well and efficiently. Estimate seemed high at $1700, but they charge hourly for local moves so if they move quicker than that you pay less. Which would be great if you have a motivated and efficient crew. Because the estimate was so high we moved a lot of the furniture ourselves the day prior and left only 2 sofas, a loveseat, a recliner, 3 queen beds, a king bed, 5 dressers (no drawers), kitchen table (no chairs), server, and 3 shelve units for the moving company. Upon arrival the lead mover even commented that I hardly had anything to move. After being at my house for one hour which included their walk-thru and putting down carpet protection, they took a 25-minute break (from 1015-1040.) **Reminder that I'm paying by the hour and yes, I understand that 2 15-minute breaks are mandated and necessary.** They then told me that they might have to make two trips because the truck they were supposed to have, which is bigger, was broken down. I reminded him that I'm being charged hourly and he said "well, they would go real fast." When I said that still wasn't right he said that "maybe they could fit it all in one trip." They did fit it all in the truck, but then the truck wouldn't start. While the truck was broke down in my old driveway with all my furniture on board, my son and his friend helped them try to jump start it with their own cars. During this time I called and talked with the manager who told me that "well, they are taking their lunch break right now anyway." When pressed further he said, "You won't be charged for the time the truck is broken down. That is what you wanted to hear, right?" Ok, great. Of course that is what I wanted to make sure of. After a 2-hour "break" and finally getting the truck running and to the new house, and after losing some bed support beams and leaving the cord for my sleep number bed at the old house, they still charged me $1666 for moving despite the amount of furniture being far less than what was estimated, despite losing items in 4.5 miles, and despite the delays and inconveniences. I've had an entire house moved more efficiently than that several times. If you want to be over-charged and have poor customer service with questionable vehicle preventive maintenance, choose this more
John Minzer
16:33 09 Aug 19
My wife and I scheduled these guys to help us with our local move. We have used several local companies in the past and have never been happy with the result, hence why we kept trying someone new. These guys are my goto recommendation if you need assistance moving. I called and reserved a team of 4 and two trucks about a week before our move. They let me know the price estimate and gave us the estimate time they would be there. They called to confirm the day prior and called the morning of to let us know they were on their way. The guys that showed up (Mark, Gabriel, Robert, Jesse) were polite and professional and knew what they were doing. We showed them what needed to go and they quickly got to work. They treated our stuff just like it was there own. They worked quickly and efficiently. Moving is always stressful, these guys made at least this part of it easy. Instead of shopping around for who may be the cheapest, save your self the hassle and call these guys to take care of your more
03:11 05 Jul 19
Good food, not the best but not bad. Didn't like that they use enchilada sauce on the wet burritos but great service and margarita. I'd go more
Devon Dohrman
23:36 12 Mar 19
Was worried about having someone else pack my stuff because I have heard horror stories about HHG Todd and his crew were very good with our stuff and wrapped everything good and in a timely more
dalin kors
21:30 01 Feb 19
Mountain Moving did a amazing job. They were there on time and working extremely hard to finish in a timely matter. Dalinread more
Pat Leahy
16:55 04 Sep 18
Todd and his crew did a fantastic job for us. They were on time, moved quickly, and were super careful in our new home. I definitely recommend Mountain Moving and Storage. They are the best. Thank you guys. Pat, Susan and more
Skip Keely
17:56 21 Aug 18
Everyone from Mountain Moving was a polite professional .They always showed up on time all with smiles on their faces and great attitudes. We used them before and we'll use them again .read more
C Denise Thomas
05:51 30 Jul 18
Shawn and Lamar did an outstanding job delivering and setting up my household goods. I would definitely recommend Mountain Moving company if all their employees work as well as these two more
Chiara Diane Montante
19:32 12 Jul 18
Moving can be a nightmare but in our case the service we received from Mountain Moving was top notch! Beginning with the expert and personal assessment and attention from their front man, James Bender, to the timeliness and efficiency of the three men who moved us (Germaine, Dante and Joe) we were moved with courtesy and without issue to our new place. My highest recommendation goes to Mountain Moving and their crew! Thanks a million. Chiara & Tom Montanteread more
Joyce Lert
16:16 13 Jun 18
I used Mountain Moving during a remodel for moving my belongings out, storing them and then moving them back in. They are very professional, friendly, and on time. I highly recommend more
patricia johnson
18:05 19 May 18
Jesus and Tua did a great job with our move. They took great pains to make sure everything went well. I would definitely recommend this company and Jesus and Tua to more
Mark Smith
00:21 10 Apr 18
The largest of the Stevens Worldwide Van Lines agents in the NW area. Staff is very helpful to all drivers not just Stevens drivers.No public scales at this more
Nancy Brakke
00:21 09 Mar 18
Jesus and Jeremy were very professional and caring with the delivery of a VERY heavy upright family piano. This is the 4th time we have used Mountain Movers and will continue to use in the future.Thanks again for your trusted help.Regards,Bob and Nancy BrakkeUPread more
John Brewer
00:22 01 Mar 18
Without a doubt, having moved 6 times in the last 24 years, this was the best experience we've ever had. The Mountain Moving crew that gets the credit for our superb experience. Headed by Jesus, the crew included Gabe, Robert, Jeremy and Austin. Each member of the crew treated our furniture and items as if they were theirs. I commend them for their professional attitude, energy, and thorough work! THEY ARE THE BEST and Mountain Moving & Storage should be very proud to have these men representing them. KUDOS!!!.read more
Cassie Cory
15:00 22 Feb 18
We just wrapped up the first part of our military move, and Mountain Moving did a fantastic job! We have completed several moves over the last 5 years, and they have been the best company we've dealt with, no competition. Max and Dontae arrived on time for the first day and got straight to work, packing up over half of our stuff (we have a lot of junk) in one day. The next day, they had an additional 2 people to help (Will and Gabe) and they completed everything by 2pm. Less than 2 days to pack up a 4 bedroom, 2-story home! They were friendly, professional, and efficient, and we would recommend them to all of friends as they prepare for their next more
Carleen Garrett
20:28 08 Feb 18
I just did a short move from a two story to a one story on thesame street. Not a long haul but still a lot of work.Jesus and Tim were my packers and movers. At80 years of age with some health issues, for me this was a difficult move. They made it much easier. They were fast, helpful and very courteous. They definitely deserve a 5 more
03:23 22 Jan 18
Excellent customer service! Gabe, Ed, Dontae, and Austin helped us move in January 2018 and everything went smooth. These guys were friendly, trustworthy, and worked at a fast pace. I’d highly recommend them. - Bret from Gig Harborread more
jade beranek
16:51 06 Dec 17
The crew invested the extra moments into explaining up front the unloading process and paperwork. They took great care in avoiding damage and applied floor protection over the carpet and wood flooring. David, Will, Jermey, and Issac were the most caring and professional moving crew we have ever had over 30 years and 10 moves. Thanks guys!!read more
Christine Garrison
01:50 30 Nov 17
We recently had Mountain Moving pack for us and had the BEST experience. They were incredibly professional, quick, and considerate. They treated all our items with care and even caught things we shouldn’t be packing (car keys!!) I recommend this company for any and all your moving needs!read more
Indra Baboram
06:57 28 Nov 17
Jesus & Web did our military move this morning. They came very early and got started immediately, they were faster than we expected in getting everything done. They were very professional and you could tell that they knew exactly what they were doing. Our Apartment is all cleared out and we're ready to go. Thank you guys so much for your more
A Google User
19:27 27 Oct 17
So pleased with the professional, quick and stress-free move!! Definitely will use again and recommend!!
Frank Casazza
23:07 29 Sep 17
We've used Mountain Moving & Storage several times in the past and have always been more than pleased with the quality and professionalism of their teams. We just used them again today and their team (Ed, Dante and Jereamie (sp?)) were outstanding. Thank you to MM&S for taking such good care of our household more
Tim Cornthwaite
19:12 28 Sep 17
Shawn & Dante provided excellent customer service. Friendly, respectful and careful with our household goods. Thanks guys ! A+Highly recommended !read more
Catherine Johnson
21:26 16 Aug 17
Absolutely great guys. They were very efficient, fast, and respectful gentlemen. They showed up on time and finished just in time. I would definitely recommend to friends and family!read more
Kelly Johnson
07:52 12 Aug 17
Jesus, Dave Jr. & 'M' were an awesome team! We are a dual military family, and have seen our fair share of moves. These guys SET THE STANDARD. We especially appreciated their prompt, professional, polite, efficient, and careful service. I've never seen a team so detail oriented; they really took the time to CAREFULLY wrap items and protect them prior to moving. Inventory was clear and detailed, and they even dissembled a giant desk instead of removing the doorframe to move the desk out of our office (I was previously told desk doesn't come apart). These guys are TOP NOTCH. I wish we could use them for EVERY move!!!read more
Karen Gilfoy
14:24 08 Aug 17
The crew did an outstanding job, very quick and efficient. Shawn and his crew were friendly and professional. We would definitely recommend more
Janet Van Wieringen
17:33 06 Jul 17
The estimate was great! The trouble began when I could not close at the time I said. So the guys had to pack up everything and then store it until they could deliver it. When they did, they were both professional & quick. Everything came off of the truck and place in my new house. Will, Shawn, Dave Jr. & Nick did a very good job!read more
Mark Vercollone
22:36 29 Jun 17
Jesse and Nick were very professional and efficient with my move. My military move could not have gone more more
Gary Sexton
00:26 24 Jun 17
Jesus and his team managed a difficult grand piano move. They moved the piano from a basement, through an outside door and along the grass path, rolling the wrapped piano on plywood to the driveway. They were efficient and more
Christopher Spencer
00:20 29 May 17
The crew was very meticulous in their packing all of my household goods. Very pleasant individuals to talk with and absolutely professional in all more
Justin zimmer
20:17 22 May 17
Jesus and Tim were great, very professional and walked me through the entire process. Would highly recommend them more
Lori Sage
03:22 18 May 17
Had a really great crew in TJ, Tim and Kenney with a small, local move. Would have them come help again!
Christine Dressler
21:55 14 May 17
After 30+ years we decided to downsize and we were recommended to try Mountain Moving and Storage. Three very polite men showed up on time and I was relieved to see they knew how to handle my belongings and with great care. They were communicating with one another and with us and not one item of furniture touched a wall anywhere in my house, I was thoroughly pleased with Billy, Max & Demetrius. I would highly recommend this company and especially the crew listed above that we had. Great job guys, you truly made a difficult process go so smoothly for more
Debbie Hines
23:58 19 Apr 17
Our experience with Mountain Moving for our local move was great! They even lent us boxes. I had never seen that before. They were punctual. Gave us the "Red Carpet" treatment (they roll a neoprene "carpet" on all the high traffic areas and cover all the stairs with an adhesive plastic sheet). We have many sensitive antiques and all the workers were very skilled and careful. I didn't feel apprehensive for a moment. We had absolutely no damage or losses. It was a perfect move and I would highly recommend them. We have done 6 moves with the military and this one is at the top. This time was on our own dime and it was a great value with total peace of mind. Our team was Jesus, Max, Sean, Issac, and T. The appraisal was done by Doug and he even wore shoe covers to walk through the more
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