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Aerial shot of Olympia, Washington on a summer evening, looking across the downtown towards the state capitol building.
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Joyce H.
20:40 02 May 24
Karen H.
15:18 02 May 24
The Mountain Moving gentlemen who moved us couldn’t have been more courteous and skilled. Prompt, careful of all our belongings- including our piano-, and done in less time than the estimate- what’s not to love? Highly recommend!
Tobias N.
16:49 16 Apr 24
Ajaipal S.
17:17 15 Apr 24
Our office has been using this company for a little while now and Carl Taboada has been so helpful!! He is very self sufficient and works with us with all of our twists and turns. He is great and so is the company!
Jessica K.
23:49 25 Mar 24
Had Jim, Greg, and Dave (I think I have those names right) move my apartment this morning and they were such a great crew. Very respectful of the space and they were such a pleasure to work with. The whole process was really easy. Thanks!
Geoff L.
17:10 14 Nov 23
Mountain Moving did a great job moving our console piano to its new home. On-time, efficient and professional with the move and totally transparent with the reasonable charges.
Michelle W.
21:21 05 Oct 23
My nonprofit organization recently worked with Doug's moving crew to coordinate the move-out of our building and into storage while we right size to a better office. Doug was helpful in answering questions, following up on needed information, and... responding to our concerns quickly and professionally. His team was flawless and fast on our moving day, finishing up the work early and under budget,. They also coordinated the efforts for the discarded items to the dump, eliminating extra hassles and time for our staff. We have also worked with Shannon in the business office to take of billing, and those interactions have been helpful, courteous and professionally managed as well. We are so grateful for the excellent work ethic and follow through from everyone at Mountain Moving & Storage, and we look forward to working with them more
Roberta W.
16:50 30 Sep 23
Darrol S.
16:19 06 Sep 23
Andrew B.
16:38 22 Jun 23
They did a great job moving a baby grand piano from Gig Harbor to Olympia. No issues, piece of cake. :)
Mark W.
05:11 04 May 23
Excellent move from beginning to end. I’ve worked professionally with Mountain for over 20 years and was always impressed with their low claims ratio. This was the first time I got to experience it personally. The crew was outstanding and the packing was... superb. We didn’t have a single damaged item in our move. We are upper happy and impressed. If you want or need a flawless move, please do not hesitate to contact Mountain to have the job done more
Jacob A.
18:16 06 Dec 22
Mountain M&S has great people!
Robin S.
21:42 13 Nov 22
Loved the Agent that came to my house. Very Professional.
Carlyle J.
02:45 23 Sep 22
Our crew of 4 moved my Dad from University Place to Lakewood and were terrific! Very personable guys and work quickly and carefully. I definitely recommend them!
19:41 07 Jun 22
Mountain moving is the best moving company I have worked with. Very reasonable rates and availability to help in local moves
Emily S.
20:33 31 May 22
I am so happy our stuff was moved with Mountian moving and storage! They did a wonderful job, the movers T and Robert were so friendly and helpful, they took extra care to get our stuff in safe and keep our floors clean. Overall just a great experience!... Highly recommend this more
Judy W.
16:17 25 May 22
Great job!!! On time. Courteous. Extremely careful with everything. I would not hesitate to use them again. Highly recommend!!!
Lisa O.
17:03 29 Mar 22
Laura C.
18:53 23 Feb 22
eileen B.
20:20 22 Feb 22
A great job by all staff. T and his crew kept me laughing. They were quick and very careful in picking up, moving and placing my property.
Eric W.
20:19 22 Feb 22
Lou K.
17:55 25 Jan 22
Everyone involved with our move was helpful, efficient and professional. The move was done quickly and smoothly.
Amy W.
20:24 11 Jan 22
Rashad R.
16:44 21 Oct 21
14:43 26 Jul 21
1) We had them store household items pre-move.2)Mountain Moving is one of the best companies of any type business we have ever used. The sales consultant, the office staff, the pickup crews and the delivery crew were all: on time, knowledgeable,... professional, efficient, honest, helpful, careful and more
Karen F.
19:30 30 Jun 21
The moving crew was organized, helpful and fast. I could not be happier about my experience.
Mark T.
18:06 22 Jun 21
Debbie B.
19:31 04 Jun 21
Diane W.
21:14 18 May 21
Mountain has moved me locally, as well as unpacked a POD when a family member moved from out of state. Always professional, courteous, knowledgeable and willing to help in any way.
Lindsay H.
18:08 15 Apr 21
Heidi M.
02:25 14 Apr 21
Darryl M.
21:20 01 Apr 21
Scott M.
21:22 18 Mar 21
Generally good experience, with one floor damage issue (scratched hardwood). Noted by crew and office, but no post-move follow-up, so repaired myself.
Shawn B.
16:21 08 Mar 21
Great company and employees
Brian H.
18:49 06 Mar 21
Robin G.
00:51 26 Feb 21
I am more than happy to recommend Mountain Moving and Storage for their services! They were prompt and professional and friendly, and gave me the lowest estimate for my job. I would call them again if I have to move.
Matthew D.
23:35 25 Feb 21
Great experience. Professional, did not cut corners. Had another local company cancel on me the day of my planned move and had already received a quote from Mountain Movers prior to the other company’s cancellation. Called them and asked if they could... move me ASAP and they were there the next morning. No nonsense, rapid move, never had to redirect their movers back on task. Highest recommend!read more
Karyn P.
03:19 06 Feb 21
Above & beyond service. Doug provided a very thorough estimate, which prepared us more than we expected. We appreciated getting the follow-up confirmation from Shannon. On move day, John, Josh and Jenna were wonderful! They were so thoughtful and polite... and efficient! We couldn’t have asked for better service. They were a joy to work with and took great care of our belongings. Thank you!read more
Christopher W.
20:19 04 Feb 21
Mountain moving and storage performed flawlessly with our local move. Our consultation was very helpful to determine how to get ready to move and what to prepare for. On moving day they were there on time ready to go. The moving team was very hard... working, professional, and took great care with our items. I highly recommend them to more
Yvonne C.
07:42 23 Jan 21
I love mt. Movers in Lakewood wa they are the best.. Ed and Cheryl treat you like family.
Paul M.
23:05 15 Jan 21
Erika D.
21:53 29 Dec 20
Bill S.
21:18 22 Dec 20
Great people very friendly and helpful and very reasonablely priced
Brian H.
19:27 10 Dec 20
Sylvie H.
16:06 25 Nov 20
Erin G.
21:24 16 Nov 20
As a Local Realtor in Gig Harbor, it is always my goal to make moving day as smooth as possible and Mountain Movers did just that for my clients. I will definitely recommend them to my clients in the future.
Joe K.
19:25 04 Nov 20
The workers moved a restored juke box filled with CD’s that couldn’t be jostled too much, or I would have spent hours re-organizing them. It was very heavy and awkward, yet two of them handled it no problem. It was moved between two residences smoothly.... Initially we were not sure if it would take three people to move it, so a third mover was there, but went unneeded. The good news was that they were honest and did not charge me for the third person. I would have paid, since he was on the premises, and they refused to charge me. THAT is why I will hire them again in the future should I need to. Honest, efficient, personable work...the way it should be.Joeread more
Anchored A.
22:15 13 Oct 20
John G.
16:49 13 Oct 20
Marie H.
21:21 06 Oct 20
Mike L.
04:45 24 Sep 20
Great people,fair prices for materials, new or used.
Norman C.
18:53 15 Sep 20
Sandra M.
14:40 01 Sep 20
Linda E.
16:02 28 Aug 20
My experience with Mountain moving was positive from beginning to end. I had fragile items packed and they all arrive in perfect condition. The lead, Todd was great to work with. I highly recommend them.
Michael M.
15:12 28 Aug 20
Barry K.
17:00 23 Aug 20
Very professional and driver friendly
Valerie T.
16:56 19 Aug 20
A great crew! My second move with Mountain — that says it right there!
Tenley J.
20:28 01 Aug 20
These guys were amazing! The estimator called me back immediately, quoted a fair price and sent two great guys to move my mom. It was a long day and there wasn’t moment that they didn’t treat my mom with kindness and respect even when she had them move... one item three times! Efficient, prepared, energetic and professional. Could not have asked for more
Tasha H.
03:25 13 Jul 20
Elaine M.
01:58 06 Jun 20
My husband and I would like to thank Ed and his crew for the wonderful job they did moving our 10x10 shed today. We feel it was a very good price for the service. Though it was a lot of hard work they put in and maneuvering around they had to do, they... maintained great attitudes and were friendly. They work very well together. We also want to thank Doug for his timely responses to us through e-mail. We will definitely recommend Mountain Moving and Storage to others who may need a building moved or moving in general. We are sure your quality of service would be the same. Thank youRichard and Elaine Maceread more
Charles P.
02:40 02 Mar 20
They came and packed all our furniture for our move. When it was delivered to our new house they placed the furniture we we wanted it and reassembled the beds. Much to my surprise nothing was broken or even marred. Good job.
Lana P.
08:49 01 Mar 20
The crew was very efficient & fast! They were also friendly, but professional. I would recommend them! They cleared out a lot!
Terri D.
18:10 31 Jan 20
I've used MMS for several moves. They are great. No complaints whatsoever. The latest move January 2020 went as smooth as ever. Both moving men were respectful to us and my mom's belongings, considerate, friendly, and most importantly, efficient. You... won't be sorry if you choose them as your more
Stephen D.
18:11 17 Dec 19
The gentleman I talked to on the phone to arrange a move didn't seem to have a good handle on what was going on. Had to call 4 times to check on my delivery because he wasn't sure where his crew was or when they had an opening. The moving crew was... phenomenal. They unloaded my entire 26' truck (due to an injury I had) in only an hour. No broken items and they were more than willing to be gentle with the more delicate items and even moved things into the rooms I asked for to ease the hassle of doing it myself. Great job guys I'm more
Alyssa R.
03:28 09 Dec 19
Doug was a pleasure to work with scheduling our move and we couldn’t be happier with how quickly and smoothly everything went. The team was kind, punctual, laid down mats/plastic to keep floors and carpets clean, and moved/unloaded our things both safely... and speedily. We highly recommend - thank you!read more
Lee H.
02:27 22 Nov 19
They were great and so helpful. Hard workers and concerned about my "stuff" and took really good care of everything.
David U.
03:20 09 Oct 19
Great experiences with Mtn Moving. I have used them twice - once when they were assigned to my military move from WA to HI, and a second time when I chose them for a move from one point in Tacoma to another.I can't comment on pricing for the first move... (paid for by military), but the second move's pricing was very fair. James (estimator) arrived as scheduled, provided a written estimate and tentatively scheduled a moving day. A 'what-to-expect on moving day' PDF was provided. He offered to provide boxes and packing materials, if needed.Movers (Todd, Tua, Fah) arrived on time on moving day. Walked thru, discussed basic plan and they got to work. Watched the guys move all items and they used standard equipment (carpeted dollies, pads, tie downs, etc). Everything was handled carefully and nothing was thrown or dropped. Load up time was less than estimated and very smooth. Unloading at the new house took even less time.All in all, an excellent experience. Simply put, the service provided was the service promised. I think prepping for moving day is 80-90% of what makes things go smoothly. We had everything boxed up, labeled, and staged by the doors of each room on moving day. Clothes taken out of closets and dressers and boxed up. Read thru the "what-to-expect" PDF and transported prohibited items ourselves before moving day (open chemical containers, alcohol, high value items). Everything you leave for the movers on moving day to deal with adds TIME. That, in turn, will increase your final cost, or torpedoes the whole move because of some more
Hannah G.
22:47 01 Oct 19
We had a wonderful experience with Mountain Moving! The initial consult was informative and easy. The day of move was smooth- they arrived timely and moved quickly, making sure everything was taken care of. We had them pack some things also and everything... was packed with care. I felt their pricing was fair and I would definitely hire them again for any future more
Max P.
15:40 10 Aug 19
John M.
16:33 09 Aug 19
My wife and I scheduled these guys to help us with our local move. We have used several local companies in the past and have never been happy with the result, hence why we kept trying someone new. These guys are my goto recommendation if you need... assistance moving. I called and reserved a team of 4 and two trucks about a week before our move. They let me know the price estimate and gave us the estimate time they would be there. They called to confirm the day prior and called the morning of to let us know they were on their way. The guys that showed up (Mark, Gabriel, Robert, Jesse) were polite and professional and knew what they were doing. We showed them what needed to go and they quickly got to work. They treated our stuff just like it was there own. They worked quickly and efficiently. Moving is always stressful, these guys made at least this part of it easy. Instead of shopping around for who may be the cheapest, save your self the hassle and call these guys to take care of your more
Edgar S.
04:21 29 Jul 19
bryce H.
20:24 24 Mar 19
Devon D.
23:36 12 Mar 19
Was worried about having someone else pack my stuff because I have heard horror stories about HHG Todd and his crew were very good with our stuff and wrapped everything good and in a timely manner.
Pamela Y.
21:25 08 Mar 19
dalin K.
21:30 01 Feb 19
Mountain Moving did a amazing job. They were there on time and working extremely hard to finish in a timely matter. Dalin
Brian F.
23:41 19 Dec 18
Amanda P.
20:10 15 Dec 18
Charles E.
10:06 21 Sep 18
Pat L.
16:55 04 Sep 18
Todd and his crew did a fantastic job for us. They were on time, moved quickly, and were super careful in our new home. I definitely recommend Mountain Moving and Storage. They are the best. Thank you guys. Pat, Susan and Frankie.
Skip K.
17:56 21 Aug 18
Everyone from Mountain Moving was a polite professional .They always showed up on time all with smiles on their faces and great attitudes. We used them before and we'll use them again .
C Denise T.
05:51 30 Jul 18
Shawn and Lamar did an outstanding job delivering and setting up my household goods. I would definitely recommend Mountain Moving company if all their employees work as well as these two gentlemen.
Joyce L.
16:16 13 Jun 18
I used Mountain Moving during a remodel for moving my belongings out, storing them and then moving them back in. They are very professional, friendly, and on time. I highly recommend them.
Jake L.
17:33 21 May 18
patricia J.
18:05 19 May 18
Jesus and Tua did a great job with our move. They took great pains to make sure everything went well. I would definitely recommend this company and Jesus and Tua to others.
Mark S.
00:21 10 Apr 18
The largest of the Stevens Worldwide Van Lines agents in the NW area. Staff is very helpful to all drivers not just Stevens drivers.No public scales at this location.
Betsy B.
19:32 23 Mar 18
Jesus was professional, easy to work with, and efficient.
Martha J.
04:24 22 Mar 18
Next Reviews

Olympia, WA Movers

Moving for the First Time?

Moving to a new place begins with requesting a quote from a moving company, a crucial first step that helps you understand costs and plan your budget. After choosing your movers, they will assign you a dedicated moving specialist. This specialist will be your primary contact for questions and updates throughout the moving process. You’ll receive an Order of Service detailing the move’s dates and services. If you opt for packing services, a team will arrive a few days before your move to pack your items. On your moving day, the moving team will load your belongings into the truck and provide you with a Bill of Lading. This document lists the moved items and their pre-moving condition, allowing you to check off each item upon unloading at your new place. After everything is unloaded and placed in the correct rooms, you confirm the completion of the move with the team leader, ensuring all items are accounted for in your new home.

Olympia, WA Moving FAQ

Tacoma Movers

Our Westchester County Moving Services

  • Local & Long-Distance

    We've been serving the Olympia area with local and long-distance moves since 1996, giving us the knowledge and experience to make your move seamless.

  • Full-Service & Labor-Only

    Whether you need help with moving labor or a full-service move complete with storage, transportation, and packing, we can meet your needs.

  • Packing & Unpacking Services

    To make your move completely hands-free, we offer professional packing and unpacking services by our packing experts.

  • Specialty Moving Services

    If you need a gun safe move, piano move, senior move, or anything in between, our professionally trained moving crew will handle it seamlessly.

What Are the Typical Rates Charged by Moving Companies in Olympia, WA?

In the moving industry, rates can vary significantly based on factors such as the distance of the move, the amount of items being moved, and the services required. According to moveBuddha, “The typical cost for hiring movers in Olympia, WA is $133 per hour with a total move cost ranging from $453 to $4,362, on average.” This indicates a broad range of potential costs, reflecting the diverse needs and scales of different moves.

At Mountain Moving & Storage, we strive to offer competitive rates that reflect our commitment to quality and efficiency. Our pricing is designed to provide value while accommodating the unique requirements of each move. We understand that every move is different, and our goal is to offer a rate that meets the specific needs of our customers in Olympia, WA.

While we don’t have a one-size-fits-all pricing model, we created our rates to be transparent and fair. We understand that every move is unique, and we provide personalized quotes to ensure our customers receive the best value for their specific moving needs.

Tacoma Movers

Mountain Moving & Storage

Can Moving Companies Provide Comprehensive Written Estimates?

According to the Federal Motor Carrier Safety Administration (FMCSA), “A binding estimate is a written agreement made in advance with your mover, indicating you and the mover are bound by the charges. It guarantees the total cost of the move based on the quantities and services shown on the estimate.” This highlights the importance of written estimates in the moving industry, ensuring transparency and a mutual understanding of costs between the customer and the moving company.

At Mountain Moving & Storage, we understand the significance of providing comprehensive written estimates to our customers. “Our approach is to offer clear, detailed, and binding estimates that reflect the full scope of the moving process. This ensures that our customers completely understand the costs involved, with no surprises or hidden fees, fostering trust and confidence in our services,” says Doug Kentfield, Lead Sales Consultant.

Are Moving Companies in Olympia, WA, Fully Licensed and Insured for Operations?

Moving companies in Olympia, WA, and throughout the state must hold specific licenses and insurance policies to operate legally and safely. A Washington Utilities and Transportation Commission (WUTC) license is essential for any company completing moves within the state of Washington. This state-level license ensures that the company adheres to local regulations and standards.

Additionally, federal law mandates that moving companies must possess a USDOT (United States Department of Transportation) license for long-distance or out-of-state moves. This federal requirement ensures that companies comply with national safety and operational standards. You can check your Olympia movers’ licenses by looking them up in the WUTC moving license database.

Furthermore, it is an industry-standard for all moving companies to have general liability and workers’ compensation insurance policies. These insurance policies are not just formalities but critical for protecting the company and its customers. General liability insurance provides coverage for all parties involved in the move, while workers’ compensation insurance is essential for protecting the employees handling the move. These insurance policies are fundamental components of a responsible and trustworthy moving company, ensuring that all aspects of the moving process are covered. As Doug Kentfield, Lead Sales of Mountain Moving, says, “Only work with movers who are licensed and insured to protect yourself and your items physically and financially.”

At Mountain Moving & Storage, we strictly adhere to these licensing and insurance requirements. Our WUTC (CC57070) and USDOT (885643) licenses testify to our commitment to legal compliance and operational excellence. We also maintain robust general liability and workers’ compensation insurance policies, reflecting our dedication to our customers’ and employees’ safety. Our customers can have full confidence in our services, knowing that we operate with the highest standards of professionalism and responsibility in the moving industry

Mountain Moving & Storage

What Level of Experience Do Moving Companies in Olympia, WA Have?

The moving industry in Olympia, WA, features a variety of companies, each with its own level of experience. Experience in this field is vital, as it often equates to more efficient, reliable, and capable handling of moving tasks. However, not all moving companies are equally experienced. Doug Kentfield, Lead Sales of Mountain Moving, says, “Look for a moving company with many years of experience in Olympia. You want to make sure your moving company can handle anything that happens during your move.” Experienced companies are likely to have encountered and overcome a wide range of moving challenges, making them well-equipped to handle different customer needs.

Since our founding in 1996, Mountain Moving & Storage has extensive experience in the moving industry. Our team consists of seasoned professionals who have spent years mastering the nuances of moving. This experience allows us to offer exceptional service tailored to meet the needs of each move. We understand the complexities involved in local and long-distance moves, enabling us to provide our customers with a seamless, stress-free moving experience. Our experience is more than just a measure of time; it reflects our commitment to excellence and customer satisfaction in every move we handle.

Mountain Moving & Storage

What Range of Services is Offered by Moving Companies in Olympia, WA?

Full-service moving companies in Olympia, WA, offer a wide variety of moving services to cater to the diverse needs of their customers. These services often include local and long-distance moving, residential and commercial moving, packing and unpacking services, storage solutions, and specialized moving services for items like pianos and antiques. However, not all moving companies offer the same services. Make sure you confirm your moving company offers the services you need before signing on with them for your move.

At Mountain Moving & Storage, we offer a comprehensive suite of moving services created to meet the varied needs of our customers. Our services include expert residential and office moving within Olympia and beyond. Whether you need a local, long-distance, or international move, our team will make your move seamless. We understand that each move is unique, and we offer specialized packing and unpacking services to ensure the safety of your belongings. As a full-service moving company, we provide secure storage options in our 51,000 sq ft warehouse for those who need to keep their items safe for short or long periods. Our team is also equipped to handle special items that require extra handling, such as pianos, antiques, gun safes, and valuable artwork. We aim to provide a one-stop solution for all your moving needs, ensuring a stress-free and efficient moving experience.

Mountain Moving & Storage

How Much Notice is Required to Book a Move with a Moving Company?

The amount of notice required to book a move with a moving company generally varies, but giving as much notice as possible is widely recommended. The timeframe can depend on several factors, including the time of year, the size of the move, and the specific requirements of the move. For example, during less busy periods, such as the colder months from October to April, a notice of 10 days to two weeks might be sufficient. However, during peak moving seasons like summer or at the end of the month, more notice may be required due to higher demand for moving services. Our Lead Sales Consultant, Doug Kentfield, says, “Customers should schedule their moves at least two weeks to a month in advance, but the sooner, the better.”

At Mountain Moving & Storage, we encourage our customers to book as early as possible. Providing advance notice helps us to ensure that we can accommodate your specific moving needs and schedule. While we do our best to facilitate last-minute moves, early booking allows for better planning and resource allocation, contributing to a smoother, more efficient, and stress-free move. Moving can be a complex, time-sensitive task, and our team is dedicated to providing reliable and flexible solutions to meet your moving timeline. Book your free moving consultation with us by filling out our online form or calling us at (253) 581-2414 to request your free estimate today.

Mountain Moving & Storage

Where Can I Find Reviews for Moving Companies?

Reviews play a crucial role in customers’ view of the quality and reliability of moving companies. They offer insights into the experiences of previous customers, shedding light on a company’s service quality, professionalism, and customer care. According to the Pew Research Center, “82% of U.S. adults say they at least sometimes read online customer ratings or reviews before purchasing items [and services] for the first time, including 40% who say they always or almost always do so.” This statistic underscores the significant impact that reviews have on potential customers’ decision-making processes.

You can find reviews for moving companies on various platforms. However, third-party review sites like Yelp and Google Customer Reviews are typically the most trustworthy. This way, you know that the moving company did not filter out or edit any reviews to make them look better on their website.

At Mountain Moving & Storage, we place great importance on the feedback we receive from our customers through Google Customer Reviews. This platform allows us to gather honest and transparent opinions from those who have experienced our services firsthand. Our reviews are invaluable in helping us continuously improve our services and provide future customers with a clear expectation of the quality and reliability they can anticipate when choosing us for their moving needs.

Our commitment to excellence is reflected in each review, and we take pride in our positive impact on our customers’ moving experiences. However, you don’t have to take our word for it; we invite you to check out our Google Customer Reviews for yourself.

How Do Moving Companies in Olympia, WA Protect Delicate and Valuable Items During Transit?

Moving companies in Olympia, WA, employ specific techniques and specialized equipment to protect delicate and valuable items during transit. These methods focus on the safe handling and secure placement of items within the moving vehicle to prevent any damage while on the move. Here are some of the key techniques used:

  • Strategic Loading: Delicate items are loaded into the moving truck to minimize movement and reduce the risk of impact. This often involves placing these items in secure spots within the truck where they are less likely to shift during transit.
  • Use of Moving Blankets and Pads: Movers use heavy-duty moving blankets and pads to wrap around furniture and delicate items. These blankets provide a cushioning layer that protects against scratches, dents, and other damage.
  • Secure Fastening: Items are fastened securely using straps and bungee cords. This prevents shifting and movement of the items as the vehicle moves, especially during turns or sudden stops.
  • Specialized Equipment: For particularly heavy or delicate items, moving companies use furniture dollies, hand trucks, and custom-built trolleys. These tools help safely transport items from the house to the truck and vice versa.
  • Isolation of Fragile Items: Delicate items, especially those that are fragile or have sentimental value, are often isolated or given a dedicated space in the moving truck. This separation ensures that they are not compressed or damaged by heavier items.
  • Careful Driving: Professional movers are trained to drive cautiously, especially when transporting delicate items. They avoid potholes, take turns gently, and drive at a speed that ensures the safety of the cargo.

At Mountain Moving & Storage, we prioritize the safety of your delicate and valuable items during transit. Our team is trained in these specialized techniques and equipped with the necessary tools to ensure the secure transportation of your belongings. We understand the importance of your items and are committed to delivering them to your new destination in the same condition as before the move.

Mountain Moving & Storage

What is the Procedure for Handling Damages or Disputes with a Moving Company?

When handling damages or disputes with a moving company, understanding the different types of liability coverage is crucial. According to the Federal Motor Carrier Safety Administration (FMCSA), “Under Full Value Protection, your mover is responsible for the replacement value of lost or damaged goods in your entire shipment.” Therefore, if any items are lost or damaged during the move, the moving company is liable for their full replacement value.

On the other hand, Limited Liability Coverage, often called Released Value Protection, offers minimal protection at no additional cost. However, it requires your moving company to compensate you at only 60 cents per pound per lost or damaged item, regardless of the actual value of the item.

In addition to these options, customers may also need to consider the Declaration of Extraordinary Items. This declaration involves specifically listing items of high value (usually those valued over $100 per pound) to ensure they are adequately covered under the moving company’s insurance policy.

“At Mountain Moving & Storage, we offer our customers Full Value Protection, Limited Liability Coverage, and the Declaration of Extraordinary Items. We understand the importance of protecting your belongings and provide these options to ensure peace of mind during your move,” says Shannon Phillips, General Manager of Mountain Moving and Storage. In case of any damages or disputes, our procedure is straightforward and customer-focused. We work closely with our customers to assess the situation, file claims if necessary, and resolve issues in accordance with the chosen coverage option. We aim to ensure a fair and satisfactory resolution for all parties involved.


Ketut Subiyanto / Pexels

Why Choose Mountain Moving & Storage?

  • Free On-Site Estimates Available
  • Same-Day Estimates
  • Same-Day Service Available
  • Disassembly and Reassembly of Furniture
  • Proper Protection for Furniture and Home
  • Family-Owned and Operated
  • A+ Rating With the BBB
  • All Trained Professionals
  • Trusted Since 1996
  • Fully Licensed and Insured
  • No Hidden Fees
  • Locally Owned and Operated

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