Customer Reviews and Testimonials
Carolyn R.
The 2 guys did a wonderful job moving all of my Dad's things to his new place. Thank you.
Response from the owner:Carolyn- thank you so much for the kind words! We're so glad to hear that the team did a great job with your dad's move. If you need any help in the future, don’t hesitate to reach out!
Sel
I can't say enough good things about my recent moving experience with this company. Jason and Greg were absolutely amazing. They were incredibly nice, prompt, and professional from start to finish. They handled all of my belongings with the utmost care, ensuring everything arrived overseas without a scratch. I was truly impressed by their efficiency and positive attitudes. I highly recommend them to anyone needing a reliable and top-notch moving service! This company was used for a Military move.
Response from the owner:Thank you so much for your wonderful review! We're so glad to hear that Jason and Greg made your moving experience seamless and stress-free. We truly appreciate your kind words and your recommendation. It was a privilege to assist with your military move, wishing you all the best in your new destination!
Diane W.
Mountain has moved me and my family members several times, as well as packed/loaded and unpacked PODs. They assist in safely packing items and providing needed supplies. They have also assisted with delivering items for donation. Always professional, courteous, knowledgeable, and willing to help in any way. Mountain is my Go To moving company.
Response from the owner:Thank you for your feedback! We greatly appreciate it!
Ninjaswerve
I had an outstanding experience with Mountain Moving & Storage in WA! From start to finish, the team was professional, kind, and incredibly efficient.
My movers, Lise and Moses, “The Samoan Slam”, and Jason “The Loadmaster”, were an unstoppable team, moving me from Olympia to Lakewood with strength, precision, and perfect coordination. They didn’t know it, but my uncle from Guam had passed away the day before the move, and their friendly, positive attitude really helped make a difficult day a lot easier. They handled my belongings with great care and kept a genuine smile throughout the entire process.
Ed, the dispatcher, gave me a thoughtful courtesy call and coordinated perfectly, even helping facilitate the details I’d passed to Doug when I first called for an estimate. Celeste, the move coordinator, was phenomenal, quick to respond to my millions of emails and always patient and helpful.
Every part of the process felt smooth and stress-free. I couldn’t have asked for a better moving crew. Highly recommend Mountain Moving & Storage to anyone in the area!
Thank you very much, fa‘afetai tele lava!!!
My movers, Lise and Moses, “The Samoan Slam”, and Jason “The Loadmaster”, were an unstoppable team, moving me from Olympia to Lakewood with strength, precision, and perfect coordination. They didn’t know it, but my uncle from Guam had passed away the day before the move, and their friendly, positive attitude really helped make a difficult day a lot easier. They handled my belongings with great care and kept a genuine smile throughout the entire process.
Ed, the dispatcher, gave me a thoughtful courtesy call and coordinated perfectly, even helping facilitate the details I’d passed to Doug when I first called for an estimate. Celeste, the move coordinator, was phenomenal, quick to respond to my millions of emails and always patient and helpful.
Every part of the process felt smooth and stress-free. I couldn’t have asked for a better moving crew. Highly recommend Mountain Moving & Storage to anyone in the area!
Thank you very much, fa‘afetai tele lava!!!
Response from the owner:Thank you so much for sharing such a heartfelt review. We’re truly sorry for your loss, and it means a lot to know that our team was able to bring some comfort during a difficult time. We’ll be sure to pass your kind words along to Lise, Moses, Jason, Ed, and Celeste — they’ll be honored to hear the difference they made. We’re grateful for your trust in Mountain Moving & Storage and for your wonderful recommendation.
Mike and Sandy N.
Phil, Dave and their team members did an outstanding job.They consulted with us frequently as to the location of where items should be placed after moving them from our old house to our new house. They took care to wrap our fragile items. We would recommend your company to others.
Response from the owner:Thank you for your kind words! We’re glad Phil, Dave, and the team took great care of your move — we’ll be sure to share your feedback with them. We appreciate you!
Damon M.
Awesome movers!! The people were so friendly, polite, and most of all helpful! Really accommodating, will recommend. A+!!!
Response from the owner:Your review & feedback made our day—thank you!!
Jennifer S
Phil and Zach are professional, thorough, very careful with my furniture and so kind. It has been so easy working with Mountain Movers, from scheduling with Cheryl and Ed to the move Great team!
Response from the owner:Thank you so much for the wonderful review! We’re thrilled to hear that Phil and Zach took great care of your furniture and made the move a positive experience. We’ll be sure to pass along your kind words to Cheryl and Ed as well — they’ll be glad to know their efforts made scheduling smooth and stress-free. We truly appreciate you!
Ron C
Best military move experience in over 18 years! Great customer service, timely communication, and flawless execution. I really appreciate the scheduling team for accommodating a request to do back-to-back Non-Temporary Storage and Household Goods to avoid a 7-day gap between shipments. Kudos to Cheryl, Celeste, and Doug for an awesome coordination experience! Jim, Zack, David, and Matt were the packing/moving team for my NTS shipment. I appreciated their professionalism and care for my belongings, home, and family. I requested the same team to come back for the HHG shipment and was happily obliged. What was supposed to be a long 14-day window for NTS and HHG, turned out to be a quick 4-day schedule thanks to the coordination team. The packing/moving team were so efficient, that they completed both shipments a day early during execution. Highly recommend Mountain Moving and Storage!
Response from the owner:Thank you so much for the great review! We're thrilled to hear this was your best military move in 18 years. Huge kudos to Cheryl, Celeste, Doug, Jim, Zack, David, and Matt for making it all run smoothly. We appreciate your trust in us and are grateful for your recommendation!
Jazmin M.
Toe and his partner were very professional and personable. They did a quick and seamless job moving my beloved piano to our new home. Thank you!!
Response from the owner:Thank you Jazmin for the 5 star review, we appreciate you!
Patricia B.
Sala and Tino were so polite, attentive and careful while moving our new gunsafe from their truck, up our staircase, and into the exact spot we wanted it to sit. We were impressed how they paid attention to every detail and, as a result, not a single scratch or dent was left behind. Our thanks to both of them for a job well done!
Response from the owner:Hi Patricia,
Thank you for the wonderful feedback! We’re so pleased to hear that Sala and Tino delivered top-notch service. Their attention to detail and careful handling truly reflect the standards we strive for. We’ll make sure they hear your kind words—thanks again for trusting us!